Presentations will be posted as they are approved. Not all presentations are approved by the speakers for website posting. Please contact the speaker directly for additional information. Keep in mind, roundtables and special sessions rarely are delivered with presentations.

Click on the speaker name to download presentations. Final and updated presentations will be posted as they are received October 9-10, 2018 so you should refresh this page often on the days of the event.

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Tuesday, October 9, 2018

MASTER SESSION 

7:00 AM – 7:50 AM

Clever Ways to Use Kanban Signals to Improve Lab Inventory Management, Lower Inventory Costs, and Minimize Stock-outs of Reagents and Date-dependent Materials
Patrick Maul, MBA, MT(ASCP),
Consultant, Lean Six Sigma Process Innovation
Healthcare Consulting Services
St. Cloud, FL

MASTER SESSION

7:00 AM – 7:50 AM

Using Workflow Redesign in a New DNA Isolation Laboratory to Cut TAT, Improve Productivity, and Advance Patient Care
Nicole Muenchow
Supervisor DNA Core and Clinical Trials & Cellular Therapies
Versiti
Milwaukee, WI

CERTIFICATION WORKSHOP

7:00 AM – 8:50 AM

4 Fundamental Lean Tools to Transform your Laboratory
Rita D’Angelo, CQE, SSBB, MS, Ph.D.
President & Chief Executive Officer
D’Angelo Advantage, LLC
Gibraltar, MI

Bonnie L. Messinger, CPHQ, CMQ/OE, Six Sigma Black Belt
Process Improvement Consultant
D’Angelo Advantage, LLC
Sandy, UT

CERTIFICATION WORKSHOP

7:00 AM – 8:50 AM

Value Stream Mapping for Intermediate Practitioners, Prioritizing Projects and Selecting the Right Tools
Katja Lehmann, Ph.D.
Global Healthcare Consultant
Becton, Dickinson and Company (BD)
Sparks, MD

BENEFACTOR SESSION

8:00 AM – 8:50 AM

ROCHE BENEFACTOR SESSION: The Emerging Role of Digital Diagnostics in Precision Medicine – Harnessing Data to Transform Patient Care
Denise Heaney, Ph.D.
Senior Scientific Affairs Manager
Roche Diagnostics
Indianapolis, IN

BENEFACTOR SESSION

8:00 AM – 8:50 AM

UPS BENEFACTOR SESSION: Smarter Specimen Logistics – New Solutions for Improved Specimen Collection, Transportation, Visibility and Turnaround Time
Jeff Walsingham
Corporate Laboratory Market Strategy
UPS
Atlanta, GA

Shannon DeMar
Senior Marketing Manager Healthcare Strategy
UPS
Atlanta, GA

MASTER SESSION

8:00 AM – 8:50 AM

Using Your Lab’s Analytics Solution to Achieve Best-in-Class Lab Productivity, Quality, and Cost Management
Thomas Joseph, MBA, MT(ASCP)
President and CEO
Visiun, Inc.
Ann Arbor, MI
(Not for public)

Vanessa Hawrylak, MS, MLS(ASCP)CM
Technical Support Specialist
Visiun, Inc.
Ann Arbor, MI

GENERAL SESSION

9:00 AM – 9:40 AM

How Labs Are Taking the Lead in Transforming Healthcare in the United States: Using Quality Management and Lean to Add Value, Improve Patient Outcome, and Lower Cost of Care
Robert L. Michel
Editor-in-Chief
The Dark Report
Spicewood, TX

GENERAL SESSION

9:40 AM – 10:10 AM

Leveraging Lean to Become a Best-in-Class Lab Performer: How We Built and Automated a New Core Lab while Integrating Lab Operations and Helping Staff Embrace a New Culture
Modena Henderson, MHA
Atrium Health
Charlotte, NC

Steven A. Harris, MSA, MT(ASCP)
Assistant Vice President
Atrium Health
Charlotte, NC

GENERAL SESSION

10:30 AM – 11:10 AM

How Lows and Highs Propelled Our Anatomic Pathology Department’s Journey to Transform the Culture with Lean, Six Sigma, and ISO 15189
Michael B. Cohen, M.D.
Interim Chair and Professor, Pathology
Wake Forest School of Medicine
Winston-Salem, NC

Rita D’Angelo, CQE, SSBB, MS, Ph.D.
President & Chief Executive Officer
D’Angelo Advantage, LLC
Gibraltar, MI

GENERAL SESSION

11:10 AM – 11:50 AM

The Difference Between Change and Transformation: What We’ve Learned as Our Quality Management Initiative Evolves
Bonnie L. Messinger, CPHQ, CMQ/OE, Six Sigma Black Belt
Process Improvement Consultant
D’Angelo Advantage, LLC
Sandy, UT

David J. Layton, BS, MS
Improvement Engineering Supervisor
ARUP Laboratories
Salt Lake City, UT

BREAKOUT SESSION

2:00 PM – 2:50 PM

Achieving Standardized, High-Performance Lab Testing Services at Multiple Hospitals Using Lean Methods and Effective Engagement with Lab Staff and Nurses
Gary V. Catarella, MBA, MT(ASCP)
Assistant Vice President, Hospital Operations
Atrium Health
Charlotte, NC

BREAKOUT SESSION

2:00 PM – 2:50 PM

Installing New Automation and Analyzers in a Confined Lab Space: Why Our ‘Big Bang’ Approach Saved Implementation Time and Produced Cost Savings, Better TAT 
Athena Petrides, Ph.D.
Assistant Professor of Pathology
Brigham and Women’s Hospital
Boston, MA

BREAKOUT SESSION

2:00 PM – 2:50 PM

It’s a Quality First for the Lab Industry! Lessons from Our Multi-Year Journey to Repeatedly Achieve Six Sigma Quality in Reducing Lost Specimens
Charles D. Hawker, Ph.D., MBA, FACB
Scientific Director, Automation & Special Projects (ret.)
ARUP Laboratories
La Quinta, CA

SPECIAL SESSION

2:00 PM – 3:50 PM

Lab Quality Managers Roundtable
Anne T. Daley, MS, CMQ/OE(ASQ) CSSB, MT(ASCP)DLM
Quality Officer
ARUP Laboratories
Salt Lake City, UT

Tania Motschman, MS, MT(ASCP)SBB
Associate Vice President, Quality Director
Laboratory Corporation of America
Rochester, MN

BREAKOUT SESSION

3:00 PM – 3:50 PM

New Strategies for Smarter Specimen Logistics – Innovative Lean Approaches to Enhance End-to-End Specimen Logistics
Mark A. McSally, Esq.
Chief Operating Officer and General Counsel
Dominion Diagnostics
North Kingston, RI

Shannon DeMar
Senior Marketing Manager Healthcare Strategy
UPS
Atlanta, GA

BREAKOUT SESSION

3:00 PM – 3:50 PM

Performance Analytics: Practical Application and Case Studies for Use in Daily Management and Test Utilization
Samanthia Rousos, BSSE, MBA, KL, PPC 
Process Improvement
ProMedica Laboratories
Toledo, OH

Amanda Wright
Quality Management Specialist
ProMedica Laboratories
Toledo, OH

BREAKOUT SESSION

4:00 PM – 4:50 PM

Expanding the Scope of Best-in-Class 4-Step Process: Shared Successes, Setbacks, Lessons from the Real World
Bonnie L. Messinger, CPHQ, CMQ/OE, Six Sigma Black Belt
Process Improvement Consultant
D’Angelo Advantage, LLC
Sandy, UT

David J. Layton, BS, MS
Improvement Engineering Supervisor
ARUP Laboratories
Salt Lake City, UT

Anne T. Daley, MS, CMQ/OE(ASQ) CSSB, MT(ASCP)DLM
Quality Officer
ARUP Laboratories
Salt Lake City, UT

BREAKOUT SESSION

4:00 PM – 4:50 PM

Lessons We’ve Learned in our Step-by-Step Journey to Transform Lab Operations and Integrate Testing Across All Sites: Engaging Staff, Sustaining Change, Working with Vendors and Consultants
Steven A. Harris, MSA, MT(ASCP)
Assistant Vice President
Atrium Health
Charlotte, NC

Modena Henderson, MHA
Vice President, Laboratory Services
Atrium Health
Charlotte, NC

BREAKOUT SESSION

4:00 PM – 4:50 PM

Using Data Analytics to Prove How the Popular Wisdom on Automation and Staffing is Often Wrong
Kim Collison
Spectrum Health
Grand Rapids, MI

GENERAL SESSION

5:00 PM – 5:40 PM

Achieving Best-in-Class in Clinical Lab Operations and Performance: Positioning Your Lab Team for Clinical and Operational Success
Robert L. Michel
Editor-in-Chief
The Dark Report
Spicewood, TX

Rita D’Angelo, CQE, SSBB, MS, Ph.D.
President & Chief Executive Officer
D’Angelo Advantage, LLC
Gibraltar, MI

Linda S. Flynn, MS, MBA, MT(ASCP)SBB
Principal
LS Flynn and Associates
Florence, KY

Modena Henderson, MHA
Vice President, Laboratory Services
Atrium Health
Charlotte, NC

Wednesday, October 10th, 2018

MASTER SESSION

7:00 AM – 7:50 AM

Performance Coaching and Management Observations in the Lab: Master this Proven Way to Develop Your Lab’s Managers, Supervisors, and Lab Staff
Stephen Stone, BBA Management
Managing Director
Argent Global Services
Oklahoma City, OK

CERTIFICATION WORKSHOP

7:00 AM – 8:50 AM

Mastering the Most Effective Lean Methods to Identify and Reduce the 8 Wastes in Your Laboratory
Maureen Harte, MT(ASCP), Lean Six Sigma Master Black Belt, Certified Myers Briggs Personality Type Instructor
Associate Professor, University of Utah David Eccles School of Business Executive Education
President, HartePro Consulting
Midvale, UT

MASTER SESSION

8:00 AM – 8:50 AM

Patient Safety, Error Reduction, and Quality Improvement: Successes and Lessons Learned from 10 Years of Lean, Process Redesign, and Hospital-wide Staff Engagement
Milenko Tanasijevic, M.D., MBA
Vice Chair of Clinical Pathology and Quality Director, Clinical Laboratories Division, Department of Pathology; Associate Professor of Pathology, Harvard Medical School
Brigham and Women’s Hospital
Boston, MA

MASTER SESSION

8:00 AM – 8:50 AM

When Your Lab Space is Too Small: Proven Techniques to Successfully Fit New Analyzers and Automation into a Space-Limited Lab While Enhancing Lean Workflow
John Hildebrandt
Strategic Workflow Consultant
Roche Diagnostics
Boston, MA

MASTER SESSION

8:00 AM – 8:50 AM

Why Your Lab Automation Regularly Fails to Meet Essential Turnaround Times and Other Similar Issues: Secrets to Optimize and Turbocharge Your Existing Instrumentation
Linda S. Flynn, MS, MBA, MT(ASCP)SBB, Principal
LS Flynn and Associates
Florence, KY

GENERAL SESSION

9:00 AM – 10:30 AM

Laboratory Certification and Accreditation: New Developments, Most Common Deficiencies, and Making Your Lab Assessment Ready

Nora L. Hess, MBA, MT(ASCP), PMP
Senior Consultant, Operations Management
Accumen (Chi Solutions)
Ann Arbor, MI

Denise Driscoll, MS, MT(ASCP)SBB
Senior Director, Laboratory Accreditation and Regulatory Affairs
College of American Pathologists
Northfield, IL

Kathy Nucifora, MPH, MT(ASCP)
Director of Accreditation
COLA
Columbia, MD

Heather Hurley
Executive Director, Laboratory Business Development
The Joint Commission
Oakbrook Terrace, IL

Randall V. Querry
Accreditation Manager, Clinical
American Association for Laboratory Accreditation (A2LA)
Frederick, MD

GENERAL SESSION

10:45 AM – 11:25 AM

It’s the Perfect Lab Management Strategy “Mash Up”: Using the Lab Value Pyramid to Guide Your Lab’s Journey to Clinical Lab 2.0
Khosrow R. Shotorbani, MBA, MT(ASCP)
Lab 2.0 Industry Advocate
Member of Project Santa Fe Coalition
Albuquerque, NM
(Not for public)

BREAKOUT SESSION

1:10 PM – 2:00 PM

Applying Lean Methods When Doing the Architectural Design of New Laboratory Facilities or Remodeling Existing Spaces to Achieve Optimal Productivity, Workflow, and Quality
Romano Nickerson
AIA, Principal
Boulder Associates Architects
Boulder, CO
(Not for public)

Michael Oswald, LSSBB, CSM, EMT
Business Advisor
Boulder Associates
Boulder, CO

BREAKOUT SESSION

1:10 PM – 2:00 PM

Challenging the Status Quo for Quality Control in an Integrated Health System Lab: How We Improved Our QC Performance, Converted 15 Lab Sites, and Saved $250,000

Hannah Poczter, MPH, DLM(ASCP)
Vice President, Quality Systems Operations & Strategy
Northwell Health Laboratories
Lake Success, NY

Cari Gusman, MT
Assistant Vice President, Clinical Laboratory Operations
Northwell Health Laboratories
Lake Success, NY

BREAKOUT SESSION

1:10 PM – 2:00 PM

Creating a Bio-Repository for 1,000,000 Specimens: How We Used Simulation Models and Process Engineering to Ramp Up Capacity, Maintain Quality, and Boost Productivity
Tharana Maran
Health Systems Engineer, Department of Management, Engineering & Internal Consulting
Mayo Clinic
Rochester, MN
(Not for public)

BREAKOUT SESSION

2:10 PM – 3:00 PM

Greenbelt Project to Move ER POCT to Core Chemistry Platform: Using Lean, Middleware Analytics and New Instrumentation to Improve TAT, Cut Expenses, Improve Consistency
Jonathan Tan, MLS(ASCP)CM SCCM
Chemistry Technical Specialist
Columbus Regional Health
Columbus, IN

Michelle Rohozen
Senior Manager Strategic Marketing
Siemens
Orlando, FL

BREAKOUT SESSION

2:10 PM – 3:00 PM

How Our Lab Used Lean and Collaborations with Clinicians to Contribute to Preventing Readmissions and Improving Patient Safety and Patient Care at our Health System
Sachin Gupta, Ph.D., MBA, MT(ASCPi)MB,
Laboratory Quality and Informatics Lead
BayCare Health System
Clearwater, FL

Tereasa Akerman, RN, MSN, CCRN
Director, BayCare Patient Communication Center and eICU
BayCare Health System
St Petersburg, FL
(Not for public)

Post-Conference Workshop

Thursday, October 11th, 2018 | 8:00 AM-5:00 PM 

Six Sigma Yellow Belt Training and Certification (12 hours instruction: Wed. 1pm-5pm; Thurs. 8am-5pm)

Maureen Harte, MT(ASCP), Lean Six Sigma Master Black Belt, Certified Myers Briggs Personality Type Instructor
Associate Professor, University of Utah David Eccles School of Business Executive Education
President, HartePro Consulting
Midvale, UT