The 2019 agenda is being developed now — watch this space for upcoming speakers and sessions! In the meantime, to sample the extraordinary quality of content that Lab Quality Confab is known for, download a copy of the 2018 agenda using the link above!
2018 Agenda
Monday, October 8th, 2018 (top)
Benefactor Sessions & Pre-Conference Events
Pre-Conference
5:30 PM - 7:30 PM
Tuesday, October 9th, 2018 (top)
Pre-Conference
6:30 AM - 9:00 AM
Master Session
7:00 AM - 7:50 AM
Clever Ways to Use Kanban Signals to Improve Lab Inventory Management, Lower Inventory Costs, and Minimize Stock-outs of Reagents and Date-dependent Materials
Patrick Maul, MBA, MT(ASCP), Lean Six Sigma Black Belt
Consultant, Lean Six Sigma Process Innovation Healthcare Consulting Services St. Cloud, FL
Master Session
7:00 AM - 7:50 AM
Using Workflow Redesign in a New DNA Isolation Laboratory to Cut TAT, Improve Productivity, and Advance Patient Care
Nicole Muenchow
Supervisor DNA Core and Clinical Trials & Cellular Therapies Versiti Milwaukee, WI
Certification Workshop
7:00 AM - 8:50 AM
4 Fundamental Lean Tools to Transform your Laboratory
Rita D’Angelo, CQE, SSBB, MS, Ph.D.
President & Chief Executive Officer D'Angelo Advantage, LLC Gibraltar, MI
Bonnie L. Messinger, CPHQ, CMQ/OE, Six Sigma Black Belt
Process Improvement Consultant D'Angelo Advantage, LLC Sandy, UT
Certification Workshop
7:00 AM - 8:50 AM
Value Stream Mapping for Intermediate Practitioners, Prioritizing Projects and Selecting the Right Tools
Katja Lehmann, Ph.D.
Global Healthcare Consultant Becton, Dickinson and Company (BD) Sparks, MD
Benefactor Session
8:00 AM - 8:50 AM
ROCHE BENEFACTOR SESSION: The Emerging Role of Digital Diagnostics in Precision Medicine – Harnessing Data to Transform Patient Care
Denise Heaney, Ph.D.
Senior Scientific Affairs Manager Roche Diagnostics Indianapolis, IN
Benefactor Session
8:00 AM - 8:50 AM
UPS BENEFACTOR SESSION: Smarter Specimen Logistics – New Solutions for Improved Specimen Collection, Transportation, Visibility and Turnaround Time
Jeff Walsingham
Corporate Laboratory Market Strategy UPS Atlanta, GA
Shannon DeMar
Senior Marketing Manager Healthcare Strategy UPS Atlanta, GA
Master Session
8:00 AM - 8:50 AM
Using Your Lab’s Analytics Solution to Achieve Best-in-Class Lab Productivity, Quality, and Cost Management
Thomas Joseph, MBA, MT(ASCP)
President and CEO Visiun, Inc. Ann Arbor, MI
Vanessa Hawrylak, MS, MLS(ASCP)CM
Technical Support Specialist Visiun, Inc. Ann Arbor, MI
General Session
9:00 AM - 9:40 AM
General Session
9:40 AM - 10:10 AM
Leveraging Lean to Become a Best-in-Class Lab Performer: How We Built and Automated a New Core Lab while Integrating Lab Operations and Helping Staff Embrace a New Culture
Modena Henderson, MHA
Vice President, Laboratory Services Atrium Health Charlotte, NC
Steven A. Harris, MSA, MT(ASCP)
Assistant Vice President Atrium Health Charlotte, NC
Break
10:10 AM - 10:30 AM
General Session
10:30 AM - 11:10 AM
How Lows and Highs Propelled Our Anatomic Pathology Department’s Journey to Transform the Culture with Lean, Six Sigma, and ISO 15189
Michael B. Cohen, M.D.
Interim Chair and Professor, Pathology Wake Forest School of Medicine Winston-Salem, NC
Rita D’Angelo, CQE, SSBB, MS, Ph.D.
President & Chief Executive Officer D'Angelo Advantage, LLC Gibraltar, MI
General Session
11:10 AM - 11:50 AM
The Difference Between Change and Transformation: What We’ve Learned as Our Quality Management Initiative Evolves
Bonnie L. Messinger, CPHQ, CMQ/OE, Six Sigma Black Belt
Process Improvement Consultant D'Angelo Advantage, LLC Sandy, UT
David J. Layton, BS, MS
Improvement Engineering Supervisor ARUP Laboratories Salt Lake City, UT
Break
12:00 PM - 1:50 PM
Breakout Session
2:00 PM - 2:50 PM
Achieving Standardized, High-Performance Lab Testing Services at Multiple Hospitals Using Lean Methods and Effective Engagement with Lab Staff and Nurses
Gary V. Catarella, MBA, MT(ASCP)
Assistant Vice President, Hospital Operations Atrium Health Charlotte, NC
Breakout Session
2:00 PM - 2:50 PM
Installing New Automation and Analyzers in a Confined Lab Space: Why Our ‘Big Bang’ Approach Saved Implementation Time and Produced Cost Savings, Better TAT
Athena Petrides, Ph.D.
Assistant Professor of Pathology Brigham and Women's Hospital Boston, MA
Breakout Session
2:00 PM - 2:50 PM
It’s a Quality First for the Lab Industry! Lessons from Our Multi-Year Journey to Repeatedly Achieve Six Sigma Quality in Reducing Lost Specimens
Charles D. Hawker, Ph.D., MBA, FACB
Scientific Director, Automation & Special Projects (ret.) ARUP Laboratories La Quinta, CA
Special Session
2:00 PM - 3:50 PM
Lab Quality Managers Roundtable
Anne T. Daley, MS, CMQ/OE(ASQ) CSSB, MT(ASCP)DLM
Quality Officer ARUP Laboratories Salt Lake City, UT
Tania Motschman, MS, MT(ASCP)SBB
Associate Vice President, Quality Director Laboratory Corporation of America Rochester, MN
Breakout Session
3:00 PM - 3:50 PM
New Strategies for Smarter Specimen Logistics – Innovative Lean Approaches to Enhance End-to-End Specimen Logistics
Mark A. McSally, Esq.
Chief Operating Officer and General Counsel Dominion Diagnostics North Kingston, RI
Shannon DeMar
Senior Marketing Manager Healthcare Strategy UPS Atlanta, GA
Breakout Session
3:00 PM - 3:50 PM
Performance Analytics: Practical Application and Case Studies for Use in Daily Management and Test Utilization
Samanthia Rousos, BSSE, MBA, KL, PPC
Process Improvement ProMedica Laboratories Toledo, OH
Amanda Wright
Quality Management Specialist ProMedica Laboratories Toledo, OH
Breakout Session
4:00 PM - 4:50 PM
Expanding the Scope of Best-in-Class 4-Step Process: Shared Successes, Setbacks, Lessons from the Real World
Bonnie L. Messinger, CPHQ, CMQ/OE, Six Sigma Black Belt
Process Improvement Consultant D'Angelo Advantage, LLC Sandy, UT
David J. Layton, BS, MS
Improvement Engineering Supervisor ARUP Laboratories Salt Lake City, UT
Anne T. Daley, MS, CMQ/OE(ASQ) CSSB, MT(ASCP)DLM
Quality Officer ARUP Laboratories Salt Lake City, UT
Breakout Session
4:00 PM - 4:50 PM
Lessons We’ve Learned in our Step-by-Step Journey to Transform Lab Operations and Integrate Testing Across All Sites: Engaging Staff, Sustaining Change, Working with Vendors and Consultants
Steven A. Harris, MSA, MT(ASCP)
Assistant Vice President Atrium Health Charlotte, NC
Modena Henderson, MHA
Vice President, Laboratory Services Atrium Health Charlotte, NC
Breakout Session
4:00 PM - 4:50 PM
Using Data Analytics to Prove How the Popular Wisdom on Automation and Staffing is Often Wrong
Kim Collison
Director of Laboratory Services Spectrum Health Grand Rapids, MI
General Session
5:00 PM - 5:40 PM
Achieving Best-in-Class in Clinical Lab Operations and Performance: Positioning Your Lab Team for Clinical and Operational Success
Robert L. Michel
Editor-in-Chief The Dark Report Spicewood, TX
Rita D’Angelo, CQE, SSBB, MS, Ph.D.
President & Chief Executive Officer D'Angelo Advantage, LLC Gibraltar, MI
Linda S. Flynn, MS, MBA, MT(ASCP)SBB
Principal LS Flynn and Associates Florence, KY
Modena Henderson, MHA
Vice President, Laboratory Services Atrium Health Charlotte, NC
Reception
5:45 PM - 7:30 PM
Wednesday, October 10th, 2018 (top)
Pre-Conference
6:45 AM - 9:00 AM
Master Session
7:00 AM - 7:50 AM
Performance Coaching and Management Observations in the Lab: Master this Proven Way to Develop Your Lab’s Managers, Supervisors, and Lab Staff
Stephen Stone, BBA Management
Managing Director Argent Global Services Oklahoma City, OK
Certification Workshop
7:00 AM - 8:50 AM
Mastering the Most Effective Lean Methods to Identify and Reduce the 8 Wastes in Your Laboratory
Maureen Harte, MT(ASCP), Lean Six Sigma Master Black Belt, Certified Myers Briggs Personality Type Instructor
Associate Professor, University of Utah David Eccles School of Business Executive Education President, HartePro Consulting Midvale, UT
Special Session
7:00 AM - 8:50 AM
Master Session
8:00 AM - 8:50 AM
Patient Safety, Error Reduction, and Quality Improvement: Successes and Lessons Learned from 10 Years of Lean, Process Redesign, and Hospital-wide Staff Engagement
Milenko Tanasijevic, M.D., MBA
Vice Chair of Clinical Pathology and QualityDirector, Clinical Laboratories Division, Department of Pathology; Associate Professor of Pathology, Harvard Medical School Brigham and Women's Hospital Boston, MA
Master Session
8:00 AM - 8:50 AM
When Your Lab Space is Too Small: Proven Techniques to Successfully Fit New Analyzers and Automation into a Space-Limited Lab While Enhancing Lean Workflow
John Hildebrandt
Strategic Workflow Consultant Roche Diagnostics Boston, MA
Master Session
8:00 AM - 8:50 AM
General Session
9:00 AM - 10:30 AM
Laboratory Certification and Accreditation: New Developments, Most Common Deficiencies, and Making Your Lab Assessment Ready
Nora L. Hess, MBA, MT(ASCP), PMP
Senior Consultant, Operations Management Accumen (Chi Solutions) Ann Arbor, MI
Denise Driscoll, MS, MT(ASCP)SBB
Senior Director, Laboratory Accreditation and Regulatory Affairs College of American Pathologists Northfield, IL
Kathy Nucifora, MPH, MT(ASCP)
Director of Accreditation COLA Columbia, MD
Heather Hurley
Executive Director, Laboratory Business Development The Joint Commission Oakbrook Terrace, IL
Randall V. Querry
Accreditation Manager, Clinical American Association for Laboratory Accreditation (A2LA) Frederick, MD
Break
10:30 AM - 10:45 AM
General Session
10:45 AM - 11:25 AM
It’s the Perfect Lab Management Strategy “Mash Up”: Using the Lab Value Pyramid to Guide Your Lab’s Journey to Clinical Lab 2.0
Khosrow R. Shotorbani, MBA, MT(ASCP)
Lab 2.0 Industry Advocate Member of Project Santa Fe Coalition Albuquerque, NM
Special Session
11:25 AM - 11:40 AM
Break
11:40 AM - 1:00 PM
Breakout Session
1:10 PM - 2:00 PM
Applying Lean Methods When Doing the Architectural Design of New Laboratory Facilities or Remodeling Existing Spaces to Achieve Optimal Productivity, Workflow, and Quality
Romano Nickerson
AIA, Principal Boulder Associates Architects Boulder, CO
Michael Oswald, LSSBB, CSM, EMT
Business Advisor Boulder Associates Boulder, CO
Breakout Session
1:10 PM - 2:00 PM
Challenging the Status Quo for Quality Control in an Integrated Health System Lab: How We Improved Our QC Performance, Converted 15 Lab Sites, and Saved $250,000
Hannah Poczter, MPH, DLM(ASCP)
Vice President, Quality Systems Operations & Strategy Northwell Health Laboratories Lake Success, NY
Cari Gusman, MT
Assistant Vice President, Clinical Laboratory Operations Northwell Health Laboratories Lake Success, NY
Breakout Session
1:10 PM - 2:00 PM
Creating a Bio-Repository for 1,000,000 Specimens: How We Used Simulation Models and Process Engineering to Ramp Up Capacity, Maintain Quality, and Boost Productivity
Tharana Maran
Health Systems Engineer, Department of Management, Engineering & Internal Consulting Mayo Clinic Rochester, MN
Breakout Session
2:10 PM - 3:00 PM
Greenbelt Project to Move ER POCT to Core Chemistry Platform: Using Lean, Middleware Analytics and New Instrumentation to Improve TAT, Cut Expenses, Improve Consistency
Jonathan Tan, MLS(ASCP)CM SCCM
Chemistry Technical Specialist Columbus Regional Health Columbus, IN
Michelle Rohozen
Senior Manager Strategic Marketing Siemens Orlando, FL
Breakout Session
2:10 PM - 3:00 PM
How Our Lab Used Lean and Collaborations with Clinicians to Contribute to Preventing Readmissions and Improving Patient Safety and Patient Care at our Health System
Sachin Gupta, Ph.D., MBA, MT(ASCPi)MB, Lean SSBB
Laboratory Quality and Informatics Lead BayCare Health System Clearwater, FL
Tereasa Akerman, RN, MSN, CCRN
Director, BayCare Patient Communication Center and eICU BayCare Health System St Petersburg, FL
General Session
3:15 PM - 3:30 PM
Distilling the Essential Lessons from the 12th Annual Lab Quality Confab
Robert L. Michel
Editor-in-Chief The Dark Report Spicewood, TX
Post-Conference Workshop (requires additional registration)
Thursday, October 11th, 2018|8:00 AM-5:00 PM (top)
Extend your stay an extra night and take your learning experience to the next level! Lunch will be provided.
Six Sigma Yellow Belt Training and Certification (12 hours instruction: Wed. 1pm-5pm; Thurs. 8am-5pm)
Maureen Harte, MT(ASCP), Lean Six Sigma Master Black Belt, Certified Myers Briggs Personality Type Instructor
Associate Professor, University of Utah David Eccles School of Business Executive Education President, HartePro Consulting Midvale, UT
Many thanks to our 2018 Lab Quality Confab sponsors
