Bio: Mary Ann Burich-Boccia is currently the Administrative Director of the Department of Pathology and Laboratory Medicine and the Chief Compliance Oﬃcer of Mercy Medical Center in Canton, Ohio. The laboratory introduced Lean to the Medical Center in 2004 and the results were dramatic. Six Sigma training occurred in 2005. Currently Mercy Medical Center has two Six Sigma Master Black Belts and the laboratory has two Six Sigma Green Belts.
In 2011, Burich-Boccia, a Six Sigma Green Belt, led the Department of Pathology and Laboratory Medicine to achieve the CAP15189 Quality Management Program accreditation. She received a B.S. from Gannon University and an M.B.A. from John Carroll University. She completed her SBB training at the NIH Clinical Center Blood Bank.