Bio: Ludovico Donegani is the Customer Solutions Manager at Inpeco North America. He holds bachelor’s and master’s degrees in biomedical engineering, where his keen interest of study was medical informatics, telemedicine, medical images, and biomechanics. Upon finishing his studies, Ludovico was a key liaison to the FDA at LivaNova as a product design and qualification engineer. Upon joining Inpeco in 2011, his proven strengths in software and hardware engineering quickly transitioned him to the role as lead of Project Management in global automation system implementations. In his current role, Ludovico leads the Customer Solutions Group of North America and is now responsible for the team that creates the concept design and project plans of automation systems in the complex, mega, and giga lab spaces.