Bio: Leo Serrano, FACHE, DLM, is the clinical and operations consultant for FirstPath LLC, an independent Pathology Group with 16 pathologists. He has over 40 years of laboratory management experience with an expertise in a number of clinical specialties. He also has an extensive background in Quality Management and Process Improvement. A Lean Six Sigma Black Belt, Leo directed the first U.S. hospital laboratory to achieve ISO-14189 accreditation, which re-accredited for a second cycle. Leo earned a Bachelor of Science from Florida International University. He is a Fellow of the American College of Healthcare Executives (FACHE) and holds a Diplomate in Laboratory Management from the American Society of Clinical Pathologists (ASCP).