Bio: Anne T. Daley, MS, CMQOE (ASQ) CSSBB, MT (ASCP) DLM, has over 30 years of operations management experience in laboratory, pharmacy, and imaging/radiology services in hospital, clinic, and reference laboratory settings. The Quality Officer at ARUP Laboratories, her expertise includes
quality management, process improvement, cost control, project management, mergers/acquisitions, and leadership development.
Daley is a certified manager of quality and organizational excellence, Six Sigma Black Belt, medical technologist, and diplomate in laboratory management. She’s a frequent speaker at seminars and national meetings, and has authored several publications in industry journals and guidebooks.
She has a Master of Arts degree in administrative leadership and a Bachelor of Science degree in medical technology.